Our Team

at Bridlewood Trails

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Meet Our Team

Our team is comprised of dedicated and qualified professionals who are committed to providing excellent service to our community members.

Mike Traub portrait

Years at Riverstone: 11

Mike Traub

Vice-President, Riverstone Retirement Communities

Mike Traub portrait

Years at Riverstone: 11

With a bachelor of commerce specializing in hotel and food management, Mike began his career managing luxury first-class hotels. Over the next 20 years, he built on that experience, extending his expertise to include managing a range of retirement residences, as well as a variety of other innovative properties. Mike has garnered a solid reputation as a respected and ethical operator, earning top ratings from the Ontario Retirement Communities Association.

Now, as Vice-President of Riverstone Retirement Communities, Mike is excited about the opportunity to make a positive difference in people's lives and offer the same quality of care that his own grandmother once enjoyed. He's proud to be managing a company that aims to be at the forefront of retirement living in the Ottawa area. It began with Oakpark, then expanded to Bridlewood Trails, Maplewood, Carlingwood and Stirling Park. But it won't stop there; drawings and plans for future developments are on the horizon. Riverstone, like Mike, is just getting started.

Kate Gray  portrait

Years at Riverstone: 3

T: 613-595-1116

Kate Gray

General Manager

Kate Gray  portrait

Years at Riverstone: 3

T: 613-595-1116

Kate brings 30+ years’ experience in the retirement industry to Riverstone Retirement Communities. She began her career as a Dietary Aid in the 1980’s while in high school and found she loved working with seniors. Attaining a certificate in Long Term Care Management and a progressive management path, Kate developed and continues to foster a comprehensive knowledge and understanding of what seniors want when choosing a retirement residence. Most importantly, Kate and her team strive to exceed their expectations every day!

Kate has lived by a simple credo throughout her career, whether a front line worker, departmental manager, General Manager or owner; a “resident first philosophy” must be shared by everyone in the home and organization. Seniors should be treated as if they are each staff member’s loved one - respect, empathy and dignity being in the forefront.

Kate is thrilled to join Bridlewood Trails Retirement Community and the Riverstone Team, shared goals and values are a recipe for success and is looking forward to years of serving seniors in the Ottawa area.

Jocelyn Burns portrait

Years at Riverstone: 8

T: 613-595-1116

Jocelyn Burns

Marketing Manager

Jocelyn Burns portrait

Years at Riverstone: 8

T: 613-595-1116

Jocelyn originally hails from sunny California, but moved to the nation's capital in 2010 to start a family. She brings with her over a decade of experience in retirement communities where she has worked as both a General Manager and Marketing Manager.

Jocelyn holds a Bachelor of Arts degree with a concentration in Recreation and Leisure as well as a graduate certificate in Event Management.

What sets Jocelyn apart is her ability to connect with seniors on a personal level and to guide them, and their families, through the process of choosing the right retirement community. Jocelyn understands how overwhelming the transition to retirement living can be and is always available to offer sage advice and comforting support at every step of the process.

Jocelyn looks forward to welcoming you to the property for a guided tour and a complimentary meal in Bridlewood Trails' dining room.

Tanya Cullain, R.N portrait

Years at Riverstone: 9

Tanya Cullain, R.N

Director of Care

Tanya Cullain, R.N portrait

Years at Riverstone: 9

Tanya Cullain has been with Bridlewood Trails as a Director of Care since it's opening in 2009.

Tanya has a passion for working with the elderly and is not willing to accept a blanket diagnosis for all seniors. With an individual approach Tanya possesses a keen understanding of seniors health issues. She has the drive and determination to getting to the bottom of underlying health issues. She has worked hard at developing a network of experienced community geriatric resources which she regularly utilizes to advocate for our senior residents.

Tanya also has experience in mental health, orthopedic and cardiovascular surgery, wound care and infection control.

Bridlewood Trails is very fortunate to have Tanya as a part of their management team.

Christine Fisher portrait

Years at Riverstone: 7

Christine Fisher

Activity Director

Christine Fisher portrait

Years at Riverstone: 7

Christine had the opportunity to work with children throughout her high school years. Following
graduation she decided to take Recreation and Leisure Services and Recreation and Facilities
Management at Algonquin College, thinking her future might involve working with a young population.

Her feelings changed when she did a co-op placement at Bridlewood Trails Retirement Community, working in the activities department. While completing her volunteer hours at Bridlewood Trails she realized how much she truly enjoyed working with and caring for the residents. At this point, she knew where she wanted to be! After a successful co-op placement, she was hired as a part time Activity Assistant. In this role for four years, she worked specifically with our memory care residents, and assisted with additional programming along the way.

Her goal was always to get to know each resident personally and brighten their day however she could. She was offered the Activity Manager position in 2015 and has found great enjoyment in leading the department and creating new and engaging programs for the residents who call Bridlewood Trails home. Their happiness and satisfaction continues to be her greatest priority.

Karen Courchesne portrait

Years at Riverstone: 8

Karen Courchesne

Office/Accounting Manager

Karen Courchesne portrait

Years at Riverstone: 8

Karen Courchesne joined the Bridlewood Trails management team in 2010. She has over 25 years of administrative and accounting experience. She stays on top of the day to day administrative elements at Bridlewood Trails and keeps us all on track. Karen enjoys the rewards of welcoming new residents into their new home and sets high standards for herself and her reception team. She is a mom of two adult girls, loves competitive sports and staying active. Most recently Karen has become a brand new grandmother!

Trudy Hare portrait

Years at Riverstone: 9

Trudy Hare

Food Service Manager

Trudy Hare portrait

Years at Riverstone: 9

Some of you may know Trudy as she has been a full time cook at Bridlewood Trails since our opening in 2009.

What you may not know is that Trudy grew up on a hobby farm, baking, cooking, and canning. Her earliest memories are in the kitchen with her mother where her love for food originiated.

Her great grandmother was a cook in one of the first retirement homes in the Glebe. Her official start in the profession began at17 in a Stittsville bakery. After which, she attended Algonquin college and completed the baking techniques program. Upon graduation, she continued her work in high a volume kitchen as well as the Italian pastry shop. After working in sports and entertainment for many years she found her home at Bridlewood Trails, where she has made a name for herself with delicious soups and delectable desserts.

Along with her professional experience, she brings great insight and understanding of our building and kitchen processess. She is well respected and highly regarded amongst kitchen staff and is very familiar with our residents' preferences and tastes.

Also an incredible baker, Trudy has made many a great meal for our residents and we can't wait to see what other tasty treats she creates for us!

Jason Gordon portrait

Years at Riverstone: 9

Jason Gordon

Environmental Manager

Jason Gordon portrait

Years at Riverstone: 9

Jason started his career in 2004 with IHG (Intercontinental Hotel Group) working in maintenance/housekeeping and customer service. In 2007, Jason received a promotion to maintenance manager and worked at the Holiday Inn Select for two years. Jason decided to make a slight career change to the retirement industry and has been with Bridlewood Trails since its inception. Jason has a solid understanding of how building systems operate and how to maximize their efficiency. Jason is an integral part of the Bridlewood Trails team. He and his staff stay on top of building maintenance issues as well as specific resident requests as they arise.

Keeping our staff and residents up to speed on fire safety procedures is a serious matter and Jason has been known to pull a fire alarm or two...

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We will be more than happy to answer any questions you may have in regards to the Bridlewood Trails Retirement Community. Talk soon!

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Testimonials

What our Residents are Saying

“Following surgery, I recently spent two weeks at Bridlewood Trails for respite care on the Assisted Living floor. This was an amazing experience... Excellent nursing care, compassionate happy staff, wonderful meals (kudos to the Chef and her crew), engaging activities and entertaining events. Pre-surgery, I visited several retirement homes in the West Ottawa area. I am so pleased to have made such an excellent choice in Bridlewood Trails. I made many new friends, both with residents and staff. After I am fully recovered and fully mobile, I look forward to returning to Bridlewood Trails as a volunteer.”

– Nancy

“My parents were some of the original residents there when it opened & my brother & I will be forever thankful for the care they received...Tanya & and the entire staff of nurses , as well as maintenance, dining attendants etc ...they were all like ‘family’ especially to my dearest Dad prior to his passing. 10+”

– Allison